Brand standards

At Motofix we identify with the following key areas, that lead us to improving the services we offer to our customers.

BRAND STANDARDS

Brand standards that are important to our team

Professionalism

Adopting best practice in all areas of our work and respecting our colleagues.

Repair Quality

It’s all in the detail, which is why our high standards are recognised across the industry.

Cleanliness

We’ll work together to present our facilities to the highest standards.

Courtesy

It costs little to be polite and helpful, but the benefits of kindness go a long way.

Service

Ensuring clients always feel important and valued.

Environment

We’ll work collectively towards being carbon neutral in our company.

Learning

Knowledge is power, we will empower our team to embrace new repair technologies.

Safety

Safety is always a primary concern whatever role we have at Motofix.

OUR PROMISE

We aim to offer a stress-free experience

Explain our repairs and services, avoiding industry jargon

Take ownership of our decisions and outcomes

Deliver quality experiences and repairs

VISION


To be the benchmark for automotive body repair, recognised for the quality of our customer experiences.

MISSION


To develop lasting relationships by continuously improving customer, and people experiences.

CORE VALUES


 TEAMWORK

Empowering teamwork


 
INNOVATION

Striving for industry leading solutions


 
OWNERSHIP

Responsibility for decisions & outcomes

 

 COMPASSION

Adopting a people centric approach


 
QUALITY

The foundation of all we do