Brand standards
At Motofix we identify with the following key areas, that lead us to improving the services we offer to our customers.
BRAND STANDARDS
Brand standards that are important to our team
Professionalism
Adopting best practice in all areas of our work and respecting our colleagues.
Repair Quality
Its all in the detail, which is why our high standards are recognised across the industry.
Cleanliness
We’ll work together to present our facilities to the highest standards.
Courtesy
It costs little to be polite and helpful, but the benefits of kindness go a long way.
Service
Ensuring clients always feel important and valued.
Environment
We’ll work collectively towards being carbon neutral in our company.
Learning
Knowledge is power, we will empower our team to embrace new repair technologies.
Safety
Safety is always a primary concern whatever role we have at Motofix.
OUR PROMISE
We aim to offer a stress-free experience
Explain our repairs and services, avoiding industry jargon
Take ownership of our decisions and outcomes
Deliver quality experiences and repairs
VISION
To be the benchmark for automotive body repair, recognised for the quality of our customer experiences.
MISSION
To develop lasting relationships by continuously improving customer, and people experiences.
CORE VALUES
TEAMWORK
Empowering teamwork
INNOVATION
Striving for industry leading solutions
OWNERSHIP
Responsibility for descisions & outcomes
COMPASSION
Adopting a people centric approach
QUALITY
The foundation of all we do
